Everything about sap support services
Everything about sap support services
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We propose that you do not routine big go-lives or updates for these dates as programs like SAP Notes look for, Get Support application, process knowledge administration, and others, will not be accessible. We have been sorry for any inconvenience.
From incident administration to self-provider, our services desk modules are built to keep the provider desk efficient and your consumer satisfaction ranges substantial.
A very well-documented scenario greater facilitates processing and will save time Find out more about the Get Support application.
Access a range of support channels that will help you take care of your issue in the simplest way possible. The many support channels are integrated into the appliance, applying artificial intelligence (AI) algorithms to propose the best channel to solve your challenge.
SAP's predictive and preventative support attributes and functionalities aid solve challenges right before they occur. Illustrations include:
In the event you’d like a chat about our services and an concept on costs then This is actually the area in which we can assist you. Comprehensive our sort underneath or give us a simply call, check here notify us That which you’re on the lookout for and we’ll get again in contact to offer you the solutions… sorted!
The adjustment isn't going to characterize a rise in list costs for SAP support offerings. Impacted buyers and associates are going to be notified in accordance Together with the respective locally agreed contractual stipulations. Study the total statement in more info English or German.
Skilled Chat for VAR-d support partners and their close buyers A operation letting VAR-delivered support associates to make use of Pro Chat for their conclude prospects' techniques is now not obtainable.
When you are an on-premise buyer, make certain your distant connection is open up and provide specific, legitimate communication knowledge. See SAP Understanding Foundation Post 2633442 for aspects.
Assist with Consumer Management for example S-user administration, authorization inquiries or password reset assist
The new SAP Services and Support e-book points out SAP's choices in a transparent, comprehensible way and addresses variations amongst the necessities of recent clients and seasoned buyers.
In case you have any questions about these or other support matters, please will not hesitate to Call CIC.
Normally, companions also execute support-related things to do as a component of these implementation and operation services and may interact with SAP’s support organization on behalf of consumers.
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